Team Leader / Assistant Team Leader – Southend United Community & Educational Trust

Team Leader / Assistant Team Leader – Southend United Community & Educational Trust

Team Leader / Assistant Team Leader – Southend United Community & Educational Trust

Reporting to: SUCET Wave leaders & Programme Leader
Salary: £275 – £350 depending on experience

Role purpose: To lead a group of up to 15 young people throughout the duration of the National Citizen Service (NCS) programme as well as facilitating and delivering workshop sessions. Your passion, organisation and outgoingness will drive the young people to complete the programme to the best of their ability.

Key tasks and Responsibilities:

  • To lead and or support a group of young people for the duration of the programme following the SUCET and NCS structure. Keeping them focused on high adrenalin activities as well as their Social Action Project
  • To be a positive role model for young people at all times by demonstrating leadership skills, a positive attitude and team spirit despite working unsociable hours within the residential phases
  • To inspire, motivate and encourage the young people whilst on programme to help them reach their maximum potential and complete the programme
  • To facilitate and/or deliver phase 2 workshop sessions
  • Manage participants behaviour and attendance in accordance with the procedure set out in the NCS Staff Handbook
  • Administrative duties as outlined in the NCS Staff Handbook (registers and surveys)
  • To design and conduct daily reflection sessions
  • To be punctual and alert when on morning wake up and evening night time duties
  • To travel with, stay with, supervise and support the young people during the residential phases of the programme including facilitating, supervising or leading their day/night time activities
  • To ensure the safety and welfare of the young people in your group at all times, referring any safeguarding issues to the Wave Leader/Programme Leader
  • To establish effective working relationships with colleagues to ensure the successful delivery of the NCS Programme
  • To liaise regularly with Programme Leaders and Wave Leaders keeping them informed with any issues and progression within your group
  • To ensure all personal information regarding young people is kept confidential in accordance with the data protection and safeguarding requirements
  • The ability to be flexible during the duration of the NCS Programme
  • To carry out any other duties within the scope and spirit of the programme

Knowledge and Experience:

  • Have a thorough understanding of the NCS programme
  • Experience in managing and motivating young people
  • Ability to positively influence young people who may display challenging behaviour
  • Previous experience in a residential youth environment (e.g. youth camps, scouts) is desirable
  • Proven ability to work on own initiative

Skills and Abilities:

  • Strong interpersonal and communication skills
  • Well organised
  • Rapport and empathy with young people
  • Tolerance and patience
  • Ability to lead and work as part of a team
  • Emotional resilience with the ability to remain calm in difficult situations
  • A sense of humour


  • Pass or above in English and Maths
  • Coaching qualification (desirable)

Additional (Desirable):

  • First Aid qualification
  • Safeguarding

Programme dates:
3 Weeks:

  • Wave 1: 02/07/2018 – 20/07/2018
  • Wave 2: 09/07/2018 – 27/07/2018
  • Wave 3: 16/07/2018 – 03/08/2018
  • Wave 4: 23/07/2018 – 10/08/2018

4 Weeks:

  • Wave 1: 02/07/2018 – 27/07/2018
  • Wave 2: 09/07/2018 – 03/08/2018
  • Wave 3: 16/07/2018 – 10/08/2018
  • Wave 4: 23/07/2018 – 17/08/2018

This job is on a fixed term contract.
Employment is subject to provision of satisfactory references and the completion of an enhanced DBS check. 
Applicants must be available on 27th and  28th June 2018 for training with the rest of the NCS SUCET Staff. 

To apply or for more information please email 

The closing date for this post is Sunday 31st March