Citizens Advice – Chief Officer

Citizens Advice – Chief Officer

SALARY RANGE: £37,500 – £48,000 pa based on experience and qualifications

As a result of the retirement of our long-standing and highly respected Chief Officer, the Board of Trustees now wishes to appoint a successor who will take us forward to the next stage of our development.

This is an exciting opportunity for an ambitious leader who is looking for new challenges and who will relish the task of taking forward our ethos and values to drive a successful business plan.

Citizens Advice Office, Southend on Sea Essex

Citizens Advice Southend, which has just celebrated its 80th anniversary as a member of the Citizens Advice network, has a strong profile in providing free and unbiased advice to the highly diverse local community in the unitary authority of Southend on Sea.

We work collaboratively with a wide range of partners to deliver our aims and are highly respected by local stakeholders for our deep commitment to improving information, advice, guidance and advocacy services for the people of Southend. We work across Essex to support the Citizens Advice Essex Consortium and contribute significantly to national projects.

To lead our new strategic business plan, we are seeking a Chief Officer who has experience of managing and leading a similar organisation, is ambitious and hungry for success in driving the aims of our service, is a consummate professional who understands the advice sector, is entrepreneurial with a business background and is deeply committed to our values and maintaining the highest quality standards across the service.

We are also looking for strong communication skills, exceptional project management skills and a strategic eye for business development opportunities.

The job application pack is available from
Closing Date: 7th October 2019
Interview Date: October 15th 2019

For an informal and in confidence discussion about the role, please email a contact number to and and whoever is available will contact you.

For an application pack please email