Each year the Electoral Registration Officer (ERO) is required to undertake a household canvass. During this time, we must contact every residential property in our city to check that the information we hold on the register of electors is accurate and up to date. This is to ensure that when an election takes place, all those that are entitled to take part can do so.

This means that between July-November, each household will receive either a letter or email from us asking them to take action.  Because each household is different, the communications we send out during the canvass will include different instructions on what to do. If a resident receives a yellow letter, then they must respond to the letter. If residents receive a white letter, then they only need to respond if the details we have are incorrect.

Residents who are not listed on our household canvass communications are not yet registered to vote and will need to take additional action to get registered.  More information on registering to vote is available https://www.southend.gov.uk/elections-registering-vote/register-vote