If you, a family member or friend are in crisis and need help, please dial 111 and select the option for mental health crisis.

Trained staff will provide appropriate support and advice 24 hours a day to people of all ages.

More information is available on the Essex Partnership University NHS Foundation Trust’s website.

Serious or life-threatening emergencies:

If you or someone you know is in mental health crisis and requires serious or life threatening emergency mental or physical care, dial 999 immediately.

Share your experiences of accessing crisis mental health care via 111

NHS England would like to hear from people who have accessed crisis mental health care services through the NHS 111 ‘select mental health’ option.

Responses collected through the survey will be analysed to identify areas where improvements can be made, to enhance the quality of care provided. Access the survey. (Survey closing 15 July 2025)