Southend Hub Coordinator

Organisation: Welcome to the UK

Salary: £21, 840.00 per annum

Role Type: Part Time

Hours: 30 hours per week, Monday - Friday, 9 am to 3 pm, fixed term

Closing Date:

Interview Date:

The Hub Coordinator will undertake the following duties:

Front of House

  • Meet and greet our service users, staff, guests and volunteers at the Hub.
  • Assist staff and Volunteers as and when needed.
  • Maintain a welcoming and supportive atmosphere within the Hub.


  • Manage the Charity’s email inbox and deal with queries that come in, delegating and forwarding enquiries to relevant staff members.
  • Create and maintain database systems pertaining to service user and volunteer information.
  • Accurate and timely record keeping.
  • Taking minutes at meetings as required i.e. AGMs and Trustee Meetings.
  • Liaise with the IT Team to ensure that our website is updated.
  • Maintain the Hub, suppliers and stock take.
  • Provide feedback and reporting to the CEO.
  • Keep an up-to-date record of employee and volunteer details (DBS checks, ID documents, etc.)

Social Media and Advertisement

  • Create posters, leaflets, reports, and presentations as required.
  • Liaise with the wider community in relation to donations.
  • Update Social Media with photos of our activities, advertise events etc.
  • Respond to online queries/comments in a timely manner (website, Facebook)

Event promotion and coordination

  • Assist with planning and organising local events and hub events
  • Represent Welcome to the UK at events

This job description is intended as a general indication of the main responsibilities of the job and does not include detailed instructions on how tasks are undertaken. You may be required to carry out additional tasks within your capability as necessitated by your changing role within the organisation and to meet the needs of the business.

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