Streetlink is Relaunching – A message from Homeless Link

Published on: September 15, 2023

Due to a government decision to reinvest in a new public-facing digital rough sleeper support service, as of 1st October 2023, Homeless Link will no longer be running StreetLink.

However, from October a new StreetLink service will be run by Home Connections – with a soft launch now in effect in ten areas – meaning that you can continue to connect people sleeping rough with local support services.

Homeless Link is incredibly grateful for your support of its StreetLink service through sending alerts, raising awareness, fundraising and making donations.

Over nearly 11 years:
• StreetLink managed over 570,000 alerts about people sleeping rough
• almost 100,000 people were put in touch with support to help end their rough sleeping
• at its peak, 330,610 people were a part of the StreetLink community
Together we have offered a lifeline to thousands of vulnerable people who found themselves forced to sleep on the streets – thank you.

If you would like to stay in touch with Homeless Link and our work to end homelessness, please follow us on X (Twitter).

Similarly, if you are looking to donate to a homelessness charity that is making a real impact, please do consider giving directly to Homeless Link.

How do the changes to StreetLink affect you? – For now, you should continue to use the current StreetLink website and app unless you are in one of the following soft launch areas:
• Birmingham City Council
• Brighton and Hove City Council
• Camden Borough Council
• City of London Corporation
• Cornwall Council
• Luton Borough Council
• Newham Borough Council
• North Norfolk District Council
• North Yorkshire Council
• Wandsworth Borough Council
In which case you should use the new website link: to make an alert about someone sleeping rough, instead of the current website and app.

We will send a further email to let residents across England and Wales who aren’t part of the soft launch group know when to transition to the new link at the end of September. If you have any questions about the new service, please contact

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