About us

Trust Links is your local mental health and wellbeing charity. We work across South-East Essex to support people experiencing mental health difficulties, families and other community members. Our projects support over 1,500 people a year in Southend, Rochford and Castle Point.

We?re committed to building stronger communities, and supporting the environment through sustainable living is at the core of our work.

We offer the following services:

And so much more.

Trust Links Values

Trust Links follows four core values:

  • Inclusive: welcoming and respectfulÿ? We value and celebrate the unique and diverse talents, experiences and perspectives of everyone, and treat our participants, partners, donors and each other with sensitivity and respect. At Trust Links we take a welcoming and non-judgemental approach to everything we do.
  • Together ?ÿÿWe focus on recovery, growth and empowerment, and recognise that everyone has something to contribute. Collaboration through co-production and peer to peer support is at the heart of everything we do.
  • Rooted in our community ?ÿWe are adaptive and continuously improving our high-quality services to respond to local needs. At Trust Links we strive to build a community of support, connecting people and services across South Essex.
  • Environment: Nature and nurture ?ÿWorking with nature benefits our wellbeing, as well as the community we live in. We understand that if we take care of the environment it takes care of us. Our practices and projects reflect our commitment to sustainability, our responsibility to the environment and the transformative power of nature.

Whatever you?re going through, we are here to support you.

Therapy Links is the new counselling service from Trust Links, helping to meet the demand for increased counselling and mental health support services in Southend and the local area.

What is available with Therapy Links

We offer face to face counselling at our Trust Links Westcliff site, and we also offer video conferencing or telephone options to meet need around shifting Covid-19 SARS Cov-2 government guidance and restrictions.
With Therapy Links you can access:

  • A free initial assessment with one of our trained counsellors.
  • 12 further sessions of 50 minutes.
  • Fees are ?15 for benefit recipients, ?25 for non-benefit recipients, per session.

Our counselling team

Our counsellors are trained to a high standard to empathise and listen with presence and understanding. In addition, some of our counsellors are qualified in specific disciplines, theories and counselling styles. So, we aim to find the most complementary match for your needs, and areas you wish to work on.

Our counsellors can help with issues around:

  • Confidence and self-esteem.
  • Anxiety and uncertainty.
  • Depression and low mood.
  • Loss and grief.
  • Family dynamics and childhood.

Location & Contact Details


47 Fairfax Drive




Opening Times

Mon-Fri 9am-4pm

Email Address

office@trustlinks.org; chiefexec@trustlinks.org therapylinks@trustlinks.org


01702 213134