Healthwatch Officer

Organisation: Healthwatch Southend

Salary: £24,562 per annum (pro rata)

Role Type: Full Time

Hours: Up to 28 hours per week (minimum 20 hours)

Closing Date: 21/07/2025

Interview Date:

Are you passionate about making a difference to how health and social care services are delivered to local people? Are you interested in a varied role where your input matters?

Healthwatch is the local voice for the people of Southend when it comes to NHS and social care.  We do three main things:

  • We provide information and advice about local services to help people get the support they need.
  • We capture the views of local people on their experiences of using local services
  • We act as a critical friend to the NHS and social care providers, to make things better.

In Southend, the local Healthwatch service is hosted by The Advocacy People who would be your employer. The Advocacy People and Healthwatch share core values which are all about people’s voices.

What We Need From You

You will be a good communicator, able to listen, empathise and give impartial advice.  You can write well for a variety of audiences and media.

You will enjoy meeting people from all parts of our community, recording their feedback to inform our work.

You will be organised, with attention to detail.

Good teamwork is essential: we are looking for someone who is flexible and confident.

What happens next

Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks.  Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received.

If you’d like to know more, the full job description and information about how to apply can be found on our website here.

We really look forward to hearing from you!

Closing Date:       21st July 2025

Interview Date:    To be confirmed

Interview venue: Healthwatch Southend, 203 Elmsleigh Drive, Leigh on Sea SS9 4JH

If you would like to discuss the role further, please contact Owen Richards, Chief Officer, on 01702 416320 or email owen.richards@healthwatchsouthend.co.uk.

We are aware of potential changes to local Healthwatch services, currently being reviewed by the Government. If you would like to discuss this further, please get in touch.

CLICK HERE FOR MORE INFORMATION

Share this page with others