Treatment advice and support for people and their carers experiencing bladder/bowel problems. Written referral needed by a health care professional for a clinic appoint. Clinics for adults and children in most towns. Advice given over phone by specialist.

Referral by Healthcare Professional




The Continence Advisory Service is a specialist nurse led service.




Service Information


We offer assessment and treatment of adults with complex bowel and bladder problems. This may include pelvic floor assessment and exercises, bladder retraining, pelvic floor stimulation and feedback, intermittent catheterisation, food fluid and toileting advice. Information on aids, gadgets and pad products. We also provide teaching for all community healthcare professionals.

Nurse led clinics across south Essex and in patients’ homes if required.

Clinic locations; Rayleigh, Benfleet, Thorpedene, Hadleigh, Raphael House Rochford, Westcliff, Canvey, Warrior House Southend.

The service is also delivered in residential care homes across south Essex.

Contact us

The administration office and specialist telephone enquiries is open Monday to Friday 09:00 to 16:00 .

Contact details






Continence Appointment Line




Opening hours



    • Excluding bank holidays


    • Monday 09:00 – 17:00


    • Tuesday 09:00 – 17:00


    • Wednesday 09:00 – 17:00


    • Thursday 09:00 – 17:00


    • Friday 09:00 – 17:00





Location & Contact Details


Opening Times

Mon-Fri 9am-5pm


01268 798633/ 01702 372014