Make the Right Call First Time – Cadent

Published on: October 6, 2026

If you know who to call for gas-related issues at home, you can get the RIGHT service first time and get help quicker. Here’s a handy guide of who to contact for issues at home with your gas supply, meter or appliances.

Issues with your gas meter? Call your gas supplier – you can find their number at the top of your energy bill.

Problems with your gas appliances? Call a Gas Safe registered engineer on 0800 408 5500 or your energy supplier, if you have a care plan with them.

Smell gas or suspect a gas leak or carbon monoxide? Call the National Gas Emergency number 0800 111 999* immediately. Follow the safety steps at www.cadentgas.com/smell-gas

All calls are recorded and may be monitored

Share this page with others

Community News

  • Stoptober – Everyone Health
  • Community Builder Good News Story – 1st City Connectors Networking Meeting
  • GBE Community Fund Opens for Applications from England, Wales and Northern Ireland
  • Share your experience of Patient Transport – NHS

Community Information

  • Make the Right Call First Time – Cadent
  • Stoptober – Everyone Health
  • Boulder about Mental Health: a new partnership with Mind
  • Shoeburyness Pride in Place: Keep up to date!

Join our Mailing List

Stay up to date with the latest News, Events, Jobs and Funding Opportunities in Southend.